When would both a voice or keypress activated mechanism and a toll-free number be required?
Yes
By contrast, if it’s possible that a prerecorded telemarketing call may be picked up by an answering machine or voice mail service, the message must disclose at the outset a toll-free number that, when called, connects the caller directly to the same type of voice-or-keypress-activated interactive opt-out mechanism that will add the number called to the seller’s Do Not Call list. The opt-out mechanism provided must:
- be accessible at any time throughout the telepaign, including non-business hours;
- automatically add the call recipient’s number to the seller’s entity-specific Do Not Call list; and
- immediately thereafter disconnect the call. Read more “When would both a voice or keypress activated mechanism and a toll-free number be required?”
